We use cookies to make it easier for you to use our service. It's safe, check our privacy policy.

Allow only essential cookies

Terms of Use

Date of publication: 10.08.2022

Updated: 03.04.2023

Welcome to the website anymaster.com which is an online marketplace for those who are searching for services within the territory of Cyprus and those who are ready to render such services, created and operated by Anymaster LTD, a legal entity incorporated under the laws of the Republic of Cyprus with its registration number HE 433152, having its registered address at: Evagorou avenue 27, office 44, Irene building, 1066, Nicosia Cyprus (“Anymaster”, “we”, “us”, “our”).

Your use of the Anymaster website, including anymaster.com, as well as mobile application and its related sites, services, and tools application (hereinafter collectively referred to as “Website”) is governed by the terms as contained in this agreement applicable to Website and our subsidiaries and international affiliates (“Agreement”). Together with the Privacy Policy, the Agreement and the Privacy Policy govern all relations between us and you

For the purpose of this Agreement, user and wherever the context so requires, “you”, “your” means any natural or legal person who is accessing Website, its contents and using the services offered on or through Website (“User” or “Users”), including those Users who have agreed to register on Website as a customer who seeks services (“Customer” or “Customers”) or a service provider (“Master” or “Masters”).

By accessing Website, you agree to this Agreement and are bound by it. The Agreement constitutes a legally binding agreement between you and us. As you may receive modifications to the Agreement at any time, you are advised to read it regularly. In any case, your stay on Website, whether accompanied using any information provided on it or not, implies the unconditional acceptance of the Agreement. Furthermore, by creating an account, registering as a Customer or a Master or any use of it you unconditionally accept the Agreement.

1. Use of Website

You must be over 18 years old to use or access Website. If we become aware of using Website by persons under 18 years old, we delete personal data ofsuch Users and block completely themaccess to Website. In addition, you agree that you will not:

use Website in any unlawful way or in any way that promotes any illegal activity that causes unlawful infringement, or in any way damages Anymaster or any third-party rights, or cause unlawful harm to Users’ morals, social values, sexuality, or promote racism; or
attempt to gain unauthorized access to Website or the networks, servers or computer systems associated therewith; or
adapt, modify, violate any part of Website or any pages that constitute it; or
translate Website into other languages or develop derivative versions of it; or
collect, store, reproduce, or disclose personal data of Users; or
post or otherwise communicate any false, inaccurate, or misleading material or message of any kind; or
distribute spam, chain letters, or promote pyramid schemes; or
use any robot spider, scraper, or other automated means to access Website and collect content for any purpose without our express written permission; or
require or encourage Users to leave a certain review, complete a survey, or otherwise interact with a third-party website, application, or service before, during, and after the services stipulated in Clause 3.1; or
request, propose, make, or accept a booking or any payment outside of Anymaster under Clause 4.1; or
conduct communication with Users outside of Website; or
use Website, its messaging tools, other messaging tools to share contacts between Customer and Anymaster, links to their contacts, pictures with their contacts (it is prohibited to share phone numbers, profiles in social networks, nicks in messengers etc); or
send commercial messages, including adding Users to mailing lists, via Website and its messaging tools.

2. Information We Collect

2.1

We collect, process, and take care of your personal data in accordance with the Privacy Policy. Whenever it is required by the applicable law or our risk management policy, we can additionally collect following personal data:

your education certificates, diploma, level of education;
your national ID;
your bank account details;
professional licenses or other permissions to work you have.

2.2

If we collect additional personal data from you stipulated in Article 2.1, we will update our Privacy Policy and receive your consent, including by clicking you on the “check box”, on the “continue button”, “order now”, or other similar buttons. You may choose to not click on the buttons and to not provide us with your additional personal data, but in this case we are entitled to restrict your use of Website or completely block some parts of Website for you, if we cannot comply with the laws or our risk management policy without such personal data.

3. Services

3.1

Anymaster allows Users to search for services, make proposals to render services, negotiate terms of services, make payments for services, leave feedback as to Customers and Masters, engage Anymaster to resolve disputes (to the extent permitted by the applicable law and the Agreement). Anymaster develops and maintains the proper software- and hardware-infrastructure to serve Users with such needs. The role of Anymaster is that of an intermediary, Anymaster does not control, endorse, or accept responsibility for any services proposed to be rendered or rendered on Website.

3.2

If a Customer seeks to find a Master for his or her needs, Customer needs to briefly explain what needs to be done, at what date and time, what is the address where Customer seeks to receive the services, whether Customer has any additional information or photo for Master to know about the services needed. Customer provides Anymaster with a phone number to contact him or her via WhatsApp for registration purposes on Website.

3.3

If a Master seeks to render services, Master needs to briefly explain what services might be rendered, what education and level experience he or she has, what are typical terms and territorial limitations for the services stipulated. Master provides Anymaster with a phone number to contact him or her via WhatsApp for registration purposes on Website.

3.4

Anymaster will provide a Master and a Customer with their phone numbers after they accepted each other as parties to a service on Website. Customer and Master use their phone numbers to contact each other and interact as to the agreed services.

4. Fees

4.1

Anymaster may facilitate payments between Customers and Masters (“Payments”) through payment processing partner Stripe, Inc.. In this case Anymaster is not an addressee of any such Payments, or a party of Services related thereto. Under this Agreement you hereby appoint Anymaster to act on your behalf through Stripe for the limited purpose of facilitating and receiving Payments. You also agree to be bound by the Stripe Connected Account Agreement (https://stripe.com/legal/connect-account) and Stripe Services Agreement (https://stripe.com/us/legal), as the same may be modified by Stripe from time to time. You agree to provide Anymaster with an accurate and complete information about you and your business, and you authorize Anymaster to share it with Stripe.
Anymaster may enable you to make Payments using credit, debit, or prepaid cards, by linking your bank account, or by any other payment method we support. We reserve the right to cancel your ability to make payments with one or more of the payment methods at our sole discretion. A Customer may have funds from replenishing the balance for future Services or in the case of refunds to the balance after the order is cancelled. Funds may be withdrawn or used for further Services. You agree to pay all amounts you owe when due and authorize Stripe to charge you using your preferred payment method. You must keep all payment information up-to-date, accurate and complete. When a Customer accepts an offer for a Service, we hold the amount specified in the offer on the Customer's card. The Master should confirm the completion on Website. Then the Customer receives a notification that the Service was rendered and is invited to evaluate the Мaster. If there is no complaint from the Customer during twenty-four (24) hours after, we mark the Service as rendered and transfer the money to the Master.

4.2

The alternative way of payments are direct cash payments between Masters and Customers.
The transactions are made directly without any involvement of Anymaster, however both a Master and a Customer are fully responsible for providing Anymaster with the correct and exact price of a deal, that was agreed by them.

4.3

Anymaster charges Masters a fee. The fee is deducted from the total amount paid by a Customer for a Service. We reserve the right to change the fees at any time, at our sole discretion. The amount for a Masters fee does not depend on a payment type. In a case of cash payments, Masters should pay a fee using credit, debit, or prepaid cards, or by any other payment method we support. All fee debts should be paid within one month after their appearance. If the fee is not paid within the period stated, Anymaster has a right to suspend the account of a Master until the full amount is received.

4.4

Masters agree that Anymaster may debit their Stripe account in connection with disputes with Customers. Anymaster reserves the right to process such debits and to suspend final payments until Anymaster has investigated disputes. Anymaster may deliver a final decision on disputes at its sole discretion and, as a Master, you understand that all Payments you may earn on Website are subject to such decisions. Masters agree that Anymaster may reverse payments that have been made to a Master's Stripe Connected Account when a Customer refund or guarantee payout is warranted, including in connection with such Master’s actions or inactions that are prohibited by this Agreement.

4.5

For Stripe payments to receive funds due to you, a Master must request such funds and indicate selection of the funds transfer methods available on Website. Anymaster makes withdrawals once per week. If a Master has violated the Agreement, Anymaster has the right to refuse to process such request.
Anymaster reserves the right to place a hold on the requested transfers if Anymaster suspects the money may be subject to bank reversal, failure to clear, or fraud. Anymaster will release a hold as soon as practical.

5. Feedback

5.1

We encourage Customers to provide feedback to Masters after the transaction has been closed, this helps other Users to know the performance level of the said Master.
Please remember that you cannot retract the feedback once you have provided it. Further you agree that the feedback you provide to Website is deemed to be non-confidential and will be displayed along with your user ID. Anymaster will not be responsible for the feedback that you post on Website, and you should be careful in making comments that are not factual in nature and should not post defamatory or illegal or offensive/obscene contents, for which you will alone be liable.

5.2

You may not take any actions that may undermine the integrity of the feedback system. If you continue to receive negative feedback ratings, Anymaster reserves the right to restrict your use of Website and you will be unable to order services or render them on Website. You agree that your feedback does not contain confidential or proprietary information of third parties.

6. Moderation

6.1

Under the applicable law we might be obliged to moderate content on Website so as not to let distribution of illegal content. The moderation from us might be posterior and might be based on the notices from Users.

6.2

Each User is entitled to notify us of any information he or she considers to be illegal to our e-mail [email protected]. We process and decide upon such notices from our trusted Users with priority and without delay.

6.3

Without limiting other remedies, we may issue warnings, limit, or terminate our service, remove hosted content, and take technical and legal steps to keep users off Website if we think that they are creating problems, infringing the rights of third parties or acting inconsistently with the Agreement. However, whether we decide to take any of these steps, remove hosted content or keepa user off Website or not, we do not have any obligation to monitor the information transmitted orstored on Website and we do not accept any liability for unauthorized or unlawful content on Website or use of Website by Users.

6.4

Under the applicable law we might also be obliged to suspend the provision of our services on Website to those who frequently provide illegal content or submit unfounded notices or complaints.

7. No Warranty

7.1

Website, services, content, User content and any third-party content are provided by Anymaster on an “as is” basis without warranty of any kind, express, implied, statutory, or otherwise, including the implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose. without limiting the foregoing.

7.2

Anymaster makes no warranty that:

Website or the services will meet your requirements or your use of Website or the services will be uninterrupted, timely, secure, or error-free; or
the results that may be obtained from the use of Website or services will be effective, accurate or reliable; or
the quality of Website or services will meet your expectations; or
any errors or defects on Website or services will be corrected. No advice or information, whether oral or written, obtained by you from Anymaster or through Website / content or from use of the services will create any warranty not expressly stated in the Agreement.

7.3

To the maximum extent permitted by the applicable law, Anymaster will have no liability related to User content or third-party content arising under intellectual property rights, libel, privacy, publicity, obscenity, or other laws. Anymaster also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any User content or third-party content.

7.4

You expressly understand and agree that, to the maximum extent permitted by the applicable law, Anymaster will not be liable for any loss that you may incur because of unauthorized use of your account or account information in connection with Website or any services, either with or without your knowledge. Anymaster has endeavoured to ensure that all the information on Website is correct, but Anymaster neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product, or service.

7.5

Anymaster is not responsible for the delay or inability to use Website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities, and related graphics obtained through Website, or otherwise arising out of the use of Website, whether based on contract, tort, negligence, strict liability or otherwise. Anymaster must not be held responsible for non-availability of Website during periodic maintenance operations or any unplanned suspension of access to Website that may occur due to technical reasons or for any reason beyond Anymaster 's control.

8. Confidentiality

If you use Website as a Customer or a Master, you are responsible for maintaining the confidentiality of your User ID and password. If you use Website as a guest User, you are responsible for maintaining the confidentiality of your email and phone number and restricting access to your computer, computer system and computer network.

9. Taxes

Anymaster is not responsible for withholding VAT on a service provided by a Master. Anymaster is also not responsible for withholding personal income tax of Master. You are responsible for paying all fees associated with the use of Website and you agree to bear all and any applicable taxes, charges, etc.

10. Dispute Resolution Between Customer and Master

Anymaster does not resolve disputes between a Customer and a Master, save for cases when there is no confirmation from both parties that the services were rendered. In this case Anymaster assesses arguments of both parties and decides whether Master did everything to duly render the services on site and on time (for example, when Customer was absent at the agreed venue and time,and there were no connections with him or her via phone or social networks). Afterwards Anymaster decides whether to charge Customer and transfer the respective remuneration to Masteror to return money to Customer.

11. Dispute Resolution with Anymaster

11.1

It is important that before a User raises a dispute, User and Anymaster should attempt to resolve the issue amicably between each other via e-mail [email protected] or WhatsApp by using phone +357 96110040 within 15 calendar days.

11.2

After attempting to resolve a dispute amicably, the Limassol District Court has exclusive jurisdiction over any matter, dispute, controversy, or claim connected therewith or arising therefrom.

12. Governing Law

The Agreement is governed by and construed in accordance with the laws of Cyprus.

13. Severability

If any clause of the Agreement is deemed invalid, void or for any reason unenforceable, such clause is deemed severable and does not affect the validity and enforceability of the remaining clauses of the Agreement.

14. Assignment

You cannot assign or otherwise transfer this Agreement, or any rights granted hereunder to any third party. Anymaster may transfer its rights and obligations under this Agreement without your prior express consent, provided that Anymaster assigns the Agreement on the same terms or terms that are no less advantageous to you.

15. Electronic Executions and Communications

When you use Website or send emails or other data, information, or communication to Anymaster, you agree and understand that you are communicating with Anymaster through electronic records. You consent to receive communications from us electronically. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of Website or your order placed on Website. We will communicate with you via email, via WhatsApp or by posting notices on Website or through any other our services. You agree that all the agreements, notices, disclosures, and other communications that we provide to you electronically are deemed to be an adequate service of notice/electronic record and satisfy any legal requirement that such communications be in writing.